Terms & Conditions

This website, “www.naughtgin.com.au” is owned and operated by Naught Distilling Unit Trust ABN 28 271 079 637, herein referred to as Naught Distilling.

This policy outlines the terms of use and the conditions of the membership and loyalty program, this website and online purchases via this website.

By using and/or visiting this website you agree to the below terms of use (the “Terms of Use”) as well as the privacy policy (the “Privacy Policy”) found here.

If you don’t agree to any of these Terms and Conditions, or you’re not satisfied with the Privacy Policy, please do not use the Naught Distilling website.

The terms of use shown on this website may change as required without notice. However, it is only the terms of use in force at the time you use this website, which are relevant to you. Naught Distilling encourages you to regularly review the Terms of Use and Privacy Policy to ensure you’re kept up to date with any changes made.

GENERAL TERMS

Naught Distilling products, services and offers include GST and comply with the Australian Taxation System. It is your responsibility to pay this tax and any other duties that apply in accordance with the Australian Taxation System.

Any fees that apply to the use of your selected bank account or credit card are your responsibility.

Importantly, by using and/or visiting the Naught Distilling website, you confirm you are 18 years of age or older.

No material from this website can be reproduced without the express permission of Naught Distilling.

Naught Distilling is not responsible for the content of any site linked to or from the Naught Distilling website.

DEFINITIONS

Alfies are your loyalty points you accrue with the more you spend online or at Naught’s retail store. Alfie is the name of our Christmas Beetle brand mascot.

Benefits are the facilities, services, products, discounts, offers, activities and events or arrangements offered or available to Members and, on occasions, your friends or family and other members of the public. 

Bonus points are extra Alfie points members can earn  in addition to regular Alfie points as a result of promotional or incentive programs offered from time to time or on eligible purchases, events or other promotional activities. 

Cocktail Bar is our hospitality venue in Eltham, Melbourne, Victoria, Australia.

Dollar or $ means Australian dollars. 

Eligible Transaction is a transaction where your spend will qualify for Alfie points. 

Gift Cards you can select a gift card to provide to others online with a minimum spend of $50.

GST is short for Goods and Services Taxation.

Naught Rewards or Rewards, are free items or offers and benefits you can qualify for depending on your number of Alfie Points

Naught Code/s are promotional or coupon codes you can use in Naught’s online shop to receive a discount, benefit or free shipping offer on your retail spend and products selected. Naught Codes will relate to a specific promotion or member offer and will have a limited term of use.

Privacy Policy means The Naught Privacy Policy published on the Naught Distilling website (www.naughtgin.com.au & https://naught-distilling.myshopify.com), as amended from time to time. 

The Retail Store is an extension of our Cocktail Bar in Eltham. The Retail Store is where you can buy Naught products to take home.

Store pickup is the same as Click & Collect. It is a process for where you can order your product online and choose to collect it at the distillery.

The Cipher Club is a future extension of The Naught Club.

The Naught Club is our membership and loyalty program.

Transport Layer Security (TLS) is security protocol designed to facilitate privacy and data security for communications over the Internet.

Website means www.naughtgin.com.au or https://naught-distilling.myshopify.com or any other site operated on behalf of Naught, as notified by Naught from time to time.

LIMITATION OF LIABILITY

As permitted by law, you agree when you use this website to indemnify and release Naught Distilling in respect of any claims, loss or damage incurred as a result of any error, omission or misrepresentation in the website.

WEBSITE ORDERS

Naught Distilling reserves the right to cancel any purchase order, competition entry or booking made via this website. If your purchase order is cancelled, you’ll be immediately notified by email or telephone using the details provided. We’ll process a refund using the original payment method.

If you want to cancel your order, please contact Naught Distilling within an hour of purchase at josh@naughtgin.com.au. We’ll endeavour to cancel this order before it’s dispatched and provide a refund using the original payment method. However, we cannot guarantee an order cancellation.

We process orders using a secure and encrypted third party provider with verified Transport Layer Security (TLS). This service processes payments securely and encrypts the communication between web applications and servers, such as web browsers loading a website.

DELIVERY OF PRODUCTS

You can select to have your Naught product delivered directly to your door or you can choose to collect  from the distillery at 2/32 Peel Street, Eltham Victoria 3095 using the Store Pickup option when you buy online.

You can click and collect between the following hours:

Monday to Friday 10am – 5pm

Saturday & Sunday 12pm – 5pm

For collection, please bring your valid Photo ID and we’ll bring your Naught to your car. We also have a dedicated service zone for you to approach and collect your product directly during these times, at a Covid-19 safe distance.

Purchase orders from Naught Distilling will be dispatched within seven (7) working days of order and payment processing.

In order for any product you purchase from the Naught Distilling website to be delivered, the nominated address must be within Naught Distilling’s delivery jurisdiction within Australia. If your nominated delivery address is not within an area that Naught Distilling delivers to, you will be notified via email or telephone using the details provided.

If a purchaser has provided incorrect or out-of-date details, Naught Distilling is not liable for an incorrect or unclaimed delivery.

Delivery to a purchaser’s nominated address is dependent on the purchaser’s proximity to Naught Distilling and may range from overnight to fourteen (14) days. Naught Distilling is not liable for any loss resulting in late delivery.

At this point in time, we do not deliver internationally but we are working on a process to provide this service in future.

Goods will not be delivered to persons under the age of 18 years of age in accordance with Australian and State Laws. Naught Distilling can request satisfactory evidence of proof of age be provided upon delivery, or the items may not be delivered.

You should inspect the products ordered upon delivery. Please notify Naught Distilling within three (3) days of delivery of incorrect orders or other problems with the products delivered.

GIFT CARDS AND NAUGHT CODES

By purchasing, redeeming or attempting to redeem a Gift Card or Naught Code (Coupon Code), you acknowledge you have read and understood Naught Distilling’s Terms Of Use and Privacy Policy.

A Naught Code cannot be used to pay a store or credit account or to purchase goods or services that Naught Distilling is not permitted to supply to you, for example Naught Distilling cannot supply alcohol to a minor under the age of 18 years.

You cannot obtain any cash advance with your Naught Codes or Gift Cards or redeem your Naught Codes or Gift Cards for cash.

THE NAUGHT CLUB

The Naught Club is our membership and loyalty program. As a member of Naught you are automatically part of the loyalty program.

As a member of The Naught Club, we encourage you to:

  1. Take up all the gifts we give you
  2. Read all the emails we send you
  3. Drink all the gin we deliver to you
  4. Tell all the friends you trust

But we also need you to:

  1. Be over 18 years of age. Please provide your Date of Birth for evidence
  2. Keep your personal information up to date
  3. Not transfer your membership to someone else
  4. Pay any tax, liability or duty incurred by you based on your participation in The Naught Club
  5. Only have one account per person
  6. Agree to any changes we ask you to participate in
  7. Contact us if you’ve got any questions or suggestions for improvement by clicking on the ‘Contact Us’ section of the website
  8. As much as we might find this hard to believe, if you’ve had enough Naught in your life you can unsubscribe anytime by clicking unsubscribe online, sending us a written note or an email. We’ll miss you and we hope you’ll be back at a better time

We aim to provide our Naught Club members with:

  • First access to new products and services
  • Exclusive offers and promotions
  • The ability to earn benefits based on spend and engagement

We require your personal information including your address, phone number, email and date of birth to ensure we can identify you from other members and to ensure you are over 18 years of age. Please refer to the Privacy Policy for how we use your personal information.

You can earn Alfie Points with every $1 spent. 

Spend         Alfie Points
$1 1 Alfie Point


You can earn Alfie Points with every $1 spent online or at our Retail Store. This includes any spend on Gift Cards.

You can not earn Alfie Points on your spend at our Cocktail Bar.

You may occasionally receive Alfie Points or the opportunity to earn bonus points with promotions, competitions or special offers specifically created for Naught Club members.

Rewards will be provided to you as you begin to build up the number of Alfie Points. Rewards will be provided in the form of free items on most occasions. Although you might also receive discounts or Naught Codes from time to time. 

We aim to provide your rewards to you as a surprise.

You will receive notification about your rewards and current Alfie Point tally via SMS or text message. Your phone number will be an essential part of your membership profile.

You will also need to provide your phone number to the Naught team at the Naught Cocktail Bar to access your membership account and take advantage of your rewards or free items at the Naught bar or retail store. No other code or membership number will be provided or apply.

You can access your account and Alfie points when you use the Naught Shop checkout online (https://naught-distilling.myshopify.com) or see a reading at Naught Distilling when you visit the Retail Store or Cocktail Bar, once you provide your phone number to a member of the Naught team.

Naught Distilling reserves the right to change the way you earn Alfie Points and the rewards you receive.

You can not exchange your Alfie Points for any item, product or service not made available to you. 

Alfie Points and membership accounts are not transferable or redeemable by any other means or person than those stipulated in your reward offer conditions or the Terms & Conditions outlined on the Naught Distilling website.

THE CIPHER CLUB

In future, we will invite Naught’s most loyal customers to the Cipher Club. 

This will be available to customers by invitation only and only after the customer invited to the club has qualified with the right number of Alfie Points. 

More information will be provided about the Cipher Club in the near future.

RETURNS AND REFUNDS

Please keep a copy of your receipt for proof of purchase.

Naught Distilling is not required to provide a refund or replacement for change of mind. We will, however, provide a refund or an exchange if a product is faulty or where the product:

  • Has a problem which would have stopped you from purchasing the product had you known in advance
  • Is unsafe
  • Is significantly different from the description or sample
  • Does not do what’s expected or what you’d requested and is not fixable

If the problem is none of the above and the problem is fixable, we reserve the right to fix the product within a reasonable time. If it is not fixed within a reasonable time, you may return the products to us and choose a refund or replacement.

Photo evidence may be requested. In the case of breakage, we may need to consult with the the shipping agency and there may be some delay

If returning your product for a refund or exchange, please return the products to us in the original packaging if possible.

To organise and arrange a return or replacement, please contact Naught Distilling at orders@naughtgin.com.au.

PRODUCTS, PRICES AND ORDERS

The price specified of a product on the Naught Distilling website is the price payable at the time of placing an order. Prices displayed on the Naught Distilling website may change at any time.

All orders are priced in Australian Dollars and include GST. All prices exclude postage and handling costs. You will be notified of any extra costs relating to postage and handling at the time you place your order.

When you place an order on the Naught Distilling website, you authorise Naught Distilling to deduct payments from the credit card you provide. You must be the authorised credit card holder or be authorised by the credit card holder to have payment details processed.

All products advertised by Naught Distilling are subject to availability.

The price specified of a product on the Naught Distilling website is the price payable at the time of placing an order. Prices displayed on the Naught Distilling website may change at any time.

LIQUOR LICENSE

Naught Distilling Pty Ltd supports the Responsible Service of Alcohol. All online liquor sales are processed by Naught Distilling Unit Trust ABN 28 271 079 637 under Liquor License 32809620 (VIC). It’s against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.