Terms of Use

This website, “www.naughtgin.com.au” is owned and operated by Naught Distilling Unit Trust ABN 28 271 079 637, herein referred to as Naught Distilling.

This policy outlines the terms of use of this website and online purchases via this website.

By using and/or visiting this website you agree to the below terms of use (the “Terms of Use”) as well as the privacy policy (the “Privacy Policy”) found here.

If you don’t agree to any of these Terms of Use, or you’re not satisfied with the Privacy Policy, please do not use the Naught Distilling website.

The terms of use shown on this website may change as required without notice. However, it is only the terms of use in force at the time you use this website, which are relevant to you. Naught Distilling encourages you to regularly revise the Terms of Use and Privacy Policy to ensure you’re kept up to date with any changes made.

Importantly, by using and/or visiting the Naught Distilling website, you confirm you are 18 years of age or older.

No material from this website can be reproduced without the express permission of Naught Distilling.

Naught Distilling is not responsible for the content of any site linked to or from the Naught Distilling website.

Limitation of Liability

As permitted by law, you agree when you use this website to indemnify and release Naught Distilling in respect of any claims, loss or damage incurred as a result of any error, omission or misrepresentation in the website.

Website Orders

Naught Distilling reserves the right to cancel any purchase order, competition entry or booking made via this website. If your purchase order is cancelled, you’ll be immediately notified by email or telephone using the details provided. We’ll process a refund using the original payment method.

If you want to cancel your order, please contact Naught Distilling within an hour of purchase at orders@naughtgin.com.au. We’ll endeavour to cancel this order before it’s dispatched and provide a refund using the original payment method. However, we cannot guarantee an order cancellation.

We process orders using a secure and encrypted third party provider with verified Transport Layer Security (TLS). This service processes payments securely and

Delivery of Products

You can select to have your Naught product delivered direct to your door or you can choose to click and collect from the distillery at 2/32 Peel Street, Eltham Victoria 3095.

Click & Collect times are as follows:

Tuesday & Wednesday: 1pm to 4pm
Thursday: 3pm to 6pm

For collection, please bring your valid Photo ID and we’ll bring your Naught to your car. We also have a dedicated service zone for you to approach and collect your product direct during these times, at a Covid-19 safe distance.

Purchase orders from Naught Distilling will be dispatched within seven (7) working days of order and payment processing.

In order for any product you purchase from the Naught Distilling website to be delivered, the nominated address must be within Naught Distilling’s delivery jurisdiction within Australia. If your nominated delivery address is not within an area that Naught Distilling delivers to, you will be notified via email or telephone using the details provided.

If a purchaser has provided incorrect or out-of-date details, Naught Distilling is not liable for an incorrect or unclaimed delivery.

Delivery to a purchaser’s nominated address is dependent on the purchaser’s proximity to Naught Distilling and may range from overnight to fourteen (14) days. Naught Distilling is not liable for any loss resulting in late delivery.

At this point in time, we do not deliver internationally but we are working on a process to provide this service in future.

Goods will not be delivered to persons under the age of 18 years of age in accordance with Australian and State Laws. Naught Distilling can request satisfactory evidence of proof of age be provided upon delivery, or the items may not be delivered.

You should inspect the products ordered upon delivery. Please notify Naught Distilling within three (3) days of delivery of incorrect orders or other problems with the products delivered.

Gift Cards and Coupon Codes

By purchasing, redeeming or attempting to redeem a Gift Card or Coupon Code (Naught Code), you acknowledge that you have read and understood Naught Distilling’s Terms Of Use and Privacy Policy.

A Naught Code cannot be used to pay a store or credit account or to purchase goods or services that Naught Distilling is not permitted to supply to you, for example Naught Distilling cannot supply alcohol to a minor under the age of 18 years.

You cannot obtain any cash advance with your Naught Codes or Gift Cards or redeem your Naught Codes or Gift Cards for cash.

Returns and Refunds

Please keep a copy of your receipt for proof of purchase.

Naught Distilling is not required to provide a refund or replacement for change of mind. We will, however, provide a refund or an exchange if a product is faulty or where the product:

  • Has a problem which would have stopped you from purchasing the product had you known in advance
  • Is unsafe
  • Is significantly different from the description or sample
  • Does not do what’s expected or what you’d requested and is not fixable

If the problem is none of the above and the problem is fixable, we reserve the right to fix the product within a reasonable time. If it is not fixed within a reasonable time, you may return the products to us and choose a refund or replacement.

Photo evidence may be requested. In the case of breakage, we may need to consult with the the shipping agency and there may be some delay

If returning your product for a refund or exchange, please return the products to us in the original packaging if possible.

To organise and arrange a return or replacement, please contact Naught Distilling at orders@naughtgin.com.au.

Products, Prices and Orders

The price specified of a product on the Naught Distilling website is the price payable at the time of placing an order. Prices displayed on the Naught Distilling website may change at any time.

All orders are priced in Australian Dollars and include GST. All prices exclude postage and handling costs. You will be notified of any extra costs relating to postage and handling at the time you place your order.

When you place an order on the Naught Distilling website, you authorise Naught Distilling to deduct payments from the credit card you provide. You must be the authorised credit card holder or be authorised by the credit card holder to have payment details processed.

All products advertised by Naught Distilling are subject to availability.

The price specified of a product on the Naught Distilling website is the price payable at the time of placing an order. Prices displayed on the Naught Distilling website may change at any time.

Liquor License

Naught Distilling Pty Ltd supports the Responsible Service of Alcohol. All online liquor sales are processed by Naught Distilling Unit Trust ABN 28 271 079 637 under Liquor License 32809620 (VIC). It’s against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.